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A unique combination of proactive and reactive support service ensures that Arcanza clients never have to worry about system failure or down time.
The important difference in the Arcanza support service is that it is both proactive and reactive. It is proactive in that we do not wait until you have a problem. We regularly monitor the performance of your Arcanza installation to avoid problems arising.
This is done through Scheduled Planned Preventative Maintenance (SPPM). Prearranged visits to client's offices ensure that all computers, networks, software and servers are running efficiently, that critical updates to software are installed correctly and security systems are operating at their optimum level.
It is reactive in that if problems do arise you get a speedy response to make certain your business does not suffer and down times are minimised. This fast response support for computer software and hardware is delivered via telephone, VPN (Virtual Private Networks), remote dial-in access and where necessary, on-site assistance.
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| There is even a back up and disaster recovery advice service. We will set up back up routines on your servers to protect and save vital data. When even the most advanced technology can go down, this is a wise precaution and Arcanza will help you every step of the way. |
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| Arcanza design,
install and support Local Area Networks (LAN), and Wide
Area Networks (WAN) as well as the set up, commissioning
and support of Internet connections, email systems and
web site hosting. |
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| Increasingly, business owners and managers want to monitor their company's moment-to-moment activities when they are away from the office, even when overseas. Arcanza's remote access solutions allow contact with an office network using computers, laptops and other mobile devices. |
The level and scope of Arcanza IT support services is unrivalled, as the constantly increasing list of satisfied clients will confirm
| Engineers Certification |
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| Arcanza can provide your business with the following Support Solutions: |
- Scheduled Planned Preventative Maintenance (SPPM)
- Backup and Disaster Recovery Solutions
- Networking Design
- Remote Access
- System Audits
- Security Reviews
- Project Planning
- Telephone System Integration
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Click here to contact Arcanza |
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| To provide comprehensive IT support, and a range of software solutions to business challenges, requires a unique combination of exceptional skills and expertise, knowledge and experience
Arcanza offers your company all these benefits |
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