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What is your aim at Arcanza? |
| Our objective at Arcanza is to make
IT work harder and more effectively for the customer at every
stage of their business development. This is a rare professional
skill and one upon which we have built our reputation. We have
considerable industry experience and extensive knowledge of
hardware and software to offer our clients continuous improvements
in the economy, efficiency and effectiveness of IT systems. |
| What is Arcanza? |
What do you offer SMEs? |
| Arcanza has been providing IT services
and outsourced IT solutions to local
SMEs for more than a decade. We have
the ability to deliver affordable and
reliable IT solutions from our offices
in the city centre, having a thorough
understanding of the role IT should play
in small and medium enterprises. We
have built our reputation upon consistent
delivery of such systems in a variety
of SME business sectors. Our services
include hardware and software support,
development from basic websites to
feature-rich database driven applications,
IT security services including anti-virus
and firewall solutions as well as offering
solutions to any difficulties companies
may be having with their IT systems. |
We employ an open-minded approach to every project
irrespective of its size. Unlimited product choice, total system
structure flexibility and an open sourcing policy allow us
to address each company’s unique situation and bring
them the very best solutions and service. This simple philosophy
ensures that we continually update and absorb the latest technologies
on offer and our customers get the best solution tailored to
meet their needs. Our clients’ businesses are unique
and we treat them as such. Our solutions are designed around
our clients’ businesses and geared towards removing the
stress associated with managing office technology. |
| What kind of problems can SMEs experience
with IT? |
What can customers expect from Arcanza? |
| As IT systems have never been more
affordable and accessible to the SME and
many such companies have either bought
new systems or will be reviewing their
IT strategy in the near future. However,
there is a hidden cost to such systems that
does not come to light until the purchase
has been made. Business managers
can end up becoming slaves to their IT
systems rather than masters of it. Some
IT systems increase workloads rather than
streamlining business processes and many
are so badly configured that they cannot
produce the required results. Another
problem is that they do not have the
flexibility to expand with the business. |
There is no call-out charge for our support contract
customers and there is a fixed predefined hourly rate. If a
client requires the services of an IT professional for only
two hours a month, we will charge them for two hours’ work.
There are no fixed annual charges, clients only pay for what
they need when they need it. Focusing on the local SME community
ensures we are able to provide our customers with corporate
quality local IT services within the constraints of SME budgets.
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| 01332 287700 |
| www.arcanza.co.uk |
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